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Managed IT · Cybersecurity · Fractional CTO · East and West Africa

Your IT team is 3 people. Your compliance obligations, and your stack, are not.

We run 24×7 IT operations for regulated banks and fintechs, institutions on a data-residency clock, operators whose stack has outgrown their team, and hospitals, insurers and export-led agribusiness. Bank-grade NOC from Bangalore, Fractional CTO leadership from Nairobi.

<15 min SEV-1 response, contracted 95%+ transaction success, BOU-licensed PSO 00:00 customer-visible downtime across cutover
Incident Command · Regulated Ops Console PROD · EAST AFRICA LIVE DT ALPHA · 24/7
Alert feed — East Africa estate
SEV-1 Payment gateway — Kampala ACK 00:12
SEV-2 DR sync delay — Nairobi 01:48
RESOLVED Queue backlog — Kigali RCA filed
HEALTHY Settlement · HSM · Core banking —
On-call rotation · L1 → L3
L1 · Chennai L2 · Bengaluru L3 · Nairobi
Platform uptime — 30 days
99.98%
Service health map
0
SLA breaches — 90 days
<15 min
SEV-1 ack · contracted
Every incident classified to your regulator — the audit trail is written as it happens
SLA & Evidence · Monthly board pack SLO REVIEW · 30 DAYS DT ALPHA
Payments & settlement99.98%
Digital channels99.95%
Core & integrations99.97%
143
tickets resolved this week
41 min
mean time to restore
4
regulators covered, one SLA
BOU CBK BOT BNR Regulator-ready audit trail
Delivered — past contract, live proof
Ran in production for a Bank of Uganda–licensed Payment System Operator.
50+
institution network served
95%+
transaction success rate
68
TPSA controls passed
Filed
BOU cyber framework — authored by us
Frameworks we file. Audits we pass. Platforms we run.
FRAME · R0-ASSESS WIREFRAME · INDICATIVE
Residency Console · Workload Inventory R0 · ASSESS DT ALPHA
Data-flow map — every workload, and its recovery
Core bankingEU-WEST-1OFFSHORE · GAP
Payments switchIN-COUNTRY DCCOMPLIANT
Mobile channelsHYBRIDPARTIAL
DR & backupsEU-WEST-1RECOVERY · GAP
4 of 7 workloads out of country — regulators now count the recovery environment too
Regulator instrument
GHBoG CISD 2026LIVE
NGCBN localisation01 JAN 27
TZBOT Cloud (Feb 26)BINDING
RWBNR primary dataIN FORCE
R0 output: options paper · dual-run budget · board scorecard — 10 days
FRAME · R1-MIGRATE WIREFRAME · INDICATIVE
Dual-Run Monitor WEEK 4 OF 8 DT ALPHA
Two environments, one accountable NOC
Offshore — legacyLIVE
serving traffic · draining after cutover
In-country — landing zoneSYNCING
DR built in-country from day one
Replication sync — cluster 2 of 3
RUNBOOK v3 ✓ROLLBACK REHEARSED ✓DUAL-RUN BUDGET ON TRACK
FRAME · R1-CUTOVER WIREFRAME · INDICATIVE
Cutover Command WINDOW OPEN DT ALPHA
Cutover sequence — rollback armed throughout
DONEFreeze writes · final delta syncT-00:14
NOWSwitch traffic to in-country environmentT-00:00
NEXTVerify · reconcile · sign offT+00:30
95%+
transaction success — steady through the window
00:00
customer-visible downtime — engineered, not hoped for
The same migration discipline proven live on BOU-licensed payment infrastructure — 50+ institution network
Runbook IT Assets Incidents Runbooks Changes Vendors Reports
Asset Inventory · Full stack, Day 1 DT ALPHA · L1–L3
All · 47 Critical · 12 Watch · 3 Vendor-owned · 9
SystemOwnerRunbookStatus
Billing platformNamed — Day 1v4.2COVERED
ERP & financeNamed — Day 1v3.1COVERED
Integrations busNamed — Day 1v2.8WATCH
CRM & field appsNamed — Day 1v1.9COVERED
Every system named, owned and versioned — from Day 1, before anything is changed
Run-Rate Intelligence · 90-day heat map 1,204 TICKETS ANALYSED DT ALPHA
Which 20% of your stack drives 80% of tickets
Integrations bus34%
Billing platform26%
Legacy database17%
All other systems23%
41 min
mean time to resolve
98.6%
SLA met — 90 days
Data-led
refactor only where tickets say
Shaped in production — past contract, live proof
This discipline ran a Bank of Uganda–licensed operator serving 50+ institutions.
68
TPSA controls passed
Filed
BOU framework — authored by us
95%+
transaction success rate
<15 min
SEV-1 response, contracted
Written by practitioners who have filed with the central bank and passed the audits.
CareBoard HMS · Ward View 06:00 MORNING BRIEF DT ALPHA · 24/7 NOC
EMR uptime
99.97%
overnight · monitored
Lab TAT
42 min
within target
Pharmacy stock
3 flags
re-order queued
Bed occupancy — live heatmap86%
Overnight: 0 clinical-system incidents — watched from our 24/7 NOC
Department Margin View · COO daily brief UPDATED DAILY DT ALPHA
Theatre31%
Maternity24%
Radiology9% ▾
Pharmacy27%
Radiology flagged: equipment downtime driving margin slip — maintenance contract review queued
Every head of department sees their own P&L — updated daily, not at year-end
Claims & Policy Desk · Insurer View THIS WEEK DT ALPHA
412
Claims received
→
371
Adjudicated
→
344
Paid · clean
9
Flagged — evidence attached
Cyber-governance evidence — auto-produced
✓Board-approved cyber strategy — on file
✓Q2 incident report — filed within window
✓Claims-platform uptime pack — 99.96%
IRA 24-hr breach reporting Quarterly incident reports Kenya DPA 2019 Audit trail by default
Claims-platform uptime and cyber-governance evidence — the oversight the IRA now expects
FRAME · E1-EVIDENCE WIREFRAME · INDICATIVE
Export & Funder Compliance Desk AGRITECH DT ALPHA
Evidence pipeline — plot to consignment
Plot-level geolocation captured12,480 / 13,100
Consignments with a complete audit trail41 / 50
Funder impact & compliance evidence current2 funders
One evidence trail — the EU competent authority and your funders both read it
Clocks & obligations
EUEUDR — large & medium operators30 DEC 26
EUEUDR — SME operators30 JUN 27
DFIFunder compliance status — quarterlyROLLING
E1 output: DDS-ready pipeline · audit trail · funder pack
Seen the shape of it? A 30-minute call maps it to your estate. Book a 30-minute call

Auto-plays all four demos in sequence · tap a tab to explore · sound off · data-residency and agritech demos are indicative wireframes

68bank security controls passed (TPSA)
95%+transaction success, BOU-licensed PSO
FiledBOU cyber framework, authored by us
<15 minSEV-1 response, runbook-backed SLA
24/7NOC, same SLA for clinical systems
Self-serve · 60 seconds

Prefer self-serve? Get your IT Readiness Score

Five one-tap questions. Your score appears on screen before you share anything.

DT Alpha · IT Readiness Score
Know your IT risk in 90 seconds
5 taps · Instant score on screen · Full breakdown on unlock

This tool gives you an honest picture of where your organisation stands across operational resilience, compliance readiness, and strategic IT maturity — and routes you to the one next step most relevant to your situation.

Banks · MDIs · SACCOs · PSOs Uganda · Kenya · Tanzania · Rwanda Nigeria · Ghana · Somalia Telcos · Digital Operators Hospitals · Healthtech Insurers · Health Schemes Agritech · Export-led agribusiness Investors · DFIs · Funds

How we help: one ramp, four levels

Each level is bought on its own and judged on its own deliverable. Most institutions start at P0 or P1. A best practice found with one client ships to every client we run.

  1. P0 · Regulatory Intelligence SprintYour regulator’s live obligations mapped against your posture, with a Red / Amber / Green scorecard. Successor to our Compliance IT Pulse.10 business days · CIO / MD discretion
  2. P1 · Technology DiagnosticArchitecture, infrastructure, security and operations baselined; gap register with cost, timeline and owner. Successor to our Discovery Assessment.4 weeks · one entity
  3. P2 · Compliance Ops DeskControl evidence kept current across every regulator you answer to, with a monthly board pack.Monthly · 90-day minimum
  4. P3 · Full Managed IT24×7 NOC, service desk and L1–L3 engineering; Venkatram as named accountable CTO.Ongoing · group-wide
PRIMARY · Banks, MDIs, SACCOs, PSOs, fintechs

Managed IT Services

Always-on, BOU-grade IT operations for regulated financial institutions. Your IT team, without building one.

  • 24×7 NOC in three shifts, L1 to L3, P1 under 15 minutes
  • Application, infrastructure and payment-systems monitoring
  • Security operations: PAM, DLP, access reviews, threat monitoring
  • BOU / CBK / BoT / BNR / CBN compliance reporting, filed
FLAGSHIP · Four markets, one hard clock

Data Residency & Sovereign-Cloud Migration

Regulated workloads, and their recovery, now have to live in-country. We move the workload with zero customer-visible downtime and hand your regulator the evidence.

R0 · Assess10 business days
R1 · Migrate6–10 weeks per cluster
R2 · Evidence2 weeks, bundleable
FLAGSHIP · Two grades, one method

Cybersecurity Audit Suite

Grade A is built to be submitted to your supervisor; Grade B is built to be fixed fast. Manually validated penetration testing in both.

Grade B · Internal review8–10 business days
Grade A · Regulatory diligence15–20 business days
Then P2 deskFindings become filings

Benchmarked to BOU, CBK BS-SOC, BOT, BNR, BoG CISD 2026 and BOM, cross-mapped to NIST CSF and ISO/IEC 27001 Annex A.

HOSPITALS · INSURERS · AGRIBUSINESS

Hospital & Insurer Ops, Export & Funder Evidence

Clinical systems that stay up, departments that see their margins daily, claims desks with evidence attached, and one export trail your EU buyer and your funder can both read.

H1 · StabiliseEMR / HMIS support
H2 · SeeMargin dashboards
H3/H4 · Comply, modernisePayer desk, off legacy

Export & Funder Compliance Desk: E0 map → E1 evidence pipeline → E2 sustain. EUDR binds large and medium operators from 30 Dec 2026, SMEs from 30 Jun 2027.

Data residency: four markets, one hard clock

Regulators now require regulated workloads, and their recovery, to live in-country. The deadline is the trigger; the migration itself is the risk, and we engineer it for zero downtime.

Livecompliance applies today

Ghana · BoG CISD 2026

In-country hosting for regulated workloads; board-level cyber expertise; quarterly penetration testing. FICSOC oversight extends to savings & loans, microfinance and fintechs.

88days to 1 Jan 2027

Nigeria · CBN localisation

Payment-system data localisation with supervisory sanctions stated.

Bindingsince Feb 2026

Tanzania · BOT Cloud Guidelines

Mission-critical systems hosted in-country; foreign data centres prohibited for them. Board-commissioned independent cyber audits are on the way under the draft guidelines.

In forceprimary data

Rwanda · BNR regulation

Banks keep primary data inside Rwanda and run a documented cybersecurity programme.

R0 · Assess, 10 days

Data-flow map and workload inventory, gap analysis against your regulator’s instrument, in-country hosting options paper, dual-run budget and board scorecard. Read-only, approvable at CIO discretion.

R1 · Migrate, 6–10 weeks per cluster

In-country landing zone, runbook with rehearsed rollback, 24/7 dual-run monitoring from our Bangalore NOC, zero-downtime cutover, DR in-country from day one.

R2 · Evidence, 2 weeks

Regulator-mapped attestation pack, hosting and DR-in-country proof, audit trail structured for direct submission, board sign-off deck.

Fast to answers. Proven under a regulator’s gaze.

Day 10board-ready residency scorecard in your hands
Wk 6–10first workload cluster live in-country
00:00customer-visible downtime across the cutover

95%+ transaction success held through migration-grade change on Bank of Uganda–licensed payment infrastructure serving a 50+ institution network, under a completed contract with a penalty-backed SLA. One 30-minute conversation places your institution on the clock.

Who we serve

Banking made us rigorous. The same discipline now runs telco stacks, hospital wards and export trails.

Commercial banks

Central-bank oversight, legacy modernisation, BOU / CBK / BoT compliance filing.

Microfinance, SACCOs & credit unions

Rapid growth with small IT teams: core upgrades, MDI regulatory alignment, licence-renewal evidence, member protection and cooperative-bank oversight.

Payment system operators & agent banking networks

24/7 operations, settlement risk, security hardening, BOU PSO standard; agent onboarding, KYC/AML integration and transaction monitoring.

Fintech & regulated SaaS

Building on regulated rails: central-bank API integration, compliance-as-code, Fractional CTO leadership.

Telcos & complex-stack operators

Telecom, logistics, SaaS, manufacturing: runbook IT on Day 1, refactoring where the ticket data says.

Hospitals, healthtech & insurers

EMR / HMIS uptime is patient safety; margins per department; claims evidence the IRA now expects. Patient-data protection built in: Kenya DPA 2019, Digital Health Act 2025 and regional equivalents.

Export-led agribusiness

EUDR due-diligence statements backed by plot-level geolocation, and funder evidence from the same trail.

Investors, DFIs & portfolio companies

Technology due diligence before you commit, fractional CTO or CPO cover after. LP and pipeline work lives on our Capital & Corridor desk.

Climate and impact capital pathways

Aarthi Ramasubramanian’s Setuya Afrika connects impact investors with operators across East and West Africa. aarthi@dtalpha.co

A regulator-aligned security stack, deployed and operated by us

Through our signed channel partnership with EVAD Africa and the BluScout platform, selected to satisfy BOU, BOT, BNR, CBK, CBN and BoG mandates, run from our 24/7 NOC.

SIEM & security operations

Logs, network traffic and endpoints correlated; your VPC or fully on-premise, air-gapped if needed. RBAC, audit trails and retention controls built in.

BluScout

Maps to: residency and continuous monitoring: BNR residency, BOU FHC local accountability, Ghana CISD, CBN localisation

Privileged access

Just-in-time access, vaulting and full session recording: the evidence auditors ask for.

SeguraRevBits

Maps to: privileged-access control in every central-bank framework

Identity & access

SSO, adaptive MFA and lifecycle governance, least-privilege access enforced and evidenced from joiner to leaver.

miniOrangeLEVO

Maps to: BOU / BNR / CBK identity controls

Data protection & DLP

Persistent file-level encryption, information-rights management, OS-level screen watermarking and zero-trust file sharing across cloud and on-premise.

DataPatrolSealPathFileOrbis

Maps to: customer-data confidentiality, FATF AML evidence

Threat detection & response

EDR, deep-file malware analysis, AI-assisted SOC layer and internet-exposure visibility.

HarfangLabGLIMPSStrikeReadyCensys

Maps to: SEV-1 detection and regulator reporting windows

Continuous validation

Breach-and-attack simulation, vulnerability and patch management, application testing.

FourCoreSecOpsOstorlabOctoXLabs

Maps to: control-effectiveness evidence for the board

Named, on-record partnerships you can diligence

EVAD Africa (signed channel partner, Dubai and Nairobi) · BluScout (SIEM with native NDR, 100+ MITRE ATT&CK rules) · documentation available for procurement due diligence on request.

ManageEngineZoho affiliate partner

Approved affiliate partner: ManageEngine IT management and Zoho One, Mail and CRM, configured and run under the same runbook discipline.

What you receive

The monthly board pack format we ran for a Bank of Uganda–licensed operator, and the day-10 scorecard every residency programme starts with. Illustrative data.

SLA & evidence board pack · Regional bank

Monthly pack for the board risk committee · 30-day window

DT Alpha
Availability
  • Payments & settlement 99.98%
  • Digital channels 99.95%
  • Core & integrations 99.97%
Operations
  • SEV-1 acknowledged in 12 min (contract: 15)
  • Mean time to restore 41 min
  • SLA breaches, 90 days: 0
Regulator evidence
  • Incidents classified to BOU / CBK / BOT / BNR
  • Audit trail written as it happens
  • Board-ready in 5 pages
SEV-1 · Payment gateway, Kampala · ACK 00:12 · RCA filed T+18h
Format proven live for a Bank of Uganda–licensed payment operator (contract complete).
SAMPLE · ILLUSTRATIVE

Our proof

We served as Fractional CTO and managed IT partner to a Bank of Uganda–licensed payment system operator: platform operations, security and regulatory compliance across a 50+ institution network. The runbooks written for payment switches now run telco and platform stacks, and the same NOC standard extends to hospital clinical systems.

VR

Venkatram Rajagopalan

Founder & Fractional CTO · named accountable CTO on every engagement

  • Standard Chartered TPSA audit: 68 controls, 15 domains
  • BOU Cybersecurity Framework: authored, structured, filed
  • PAM + DLP + access management deployed in production
  • Platform Neo: 50+ institution network, 90-day delivery

Get in touch

For managed IT, data residency, cybersecurity, runbook IT, hospital and insurer IT, and digital transformation. Venkatram replies within one business day.

Who you talk toVenkatram Rajagopalan, Founder & Fractional CTO
Emailvenkatram@dtalpha.co Phone+254 759 504 240 (Nairobi, EAT) WhatsApp India+91 99726 97305 WhatsApp Kenya+254 759 504 240
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